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Mission, Vision and Values
Our Mission
The mission of Montclair Hospital Medical Center is to provide exceptional service to every patient, physician and staff member. Our team of qualified professionals is dedicated to meeting the healthcare needs of the diverse communities we serve while treating every patient with respect and dignity. Effectively utilizing our resources and conducting our affairs with the highest ethical standards supports the stability and advancement of our organization.
Our Vision
As an academic acute-care facility of the community, we will distinguish ourselves by endorsing service excellence and the innovative treatment of our patients.
Our Values
Delivering our mission requires dedicated employees who support and share the following values of our Customer Care Chain program:
Compassion – We compassionately deliver our care in a healing environment that encourages successful recovery.
Commitment – We are committed to our hospital’s Mission and dedicate ourselves to providing quality care and outstanding service.
Communication – We contribute to the continuity of care by supporting effective communications with our patients, physicians and staff members.
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